Shipping Policies (Large Volume Products)

Thank you for choosing our store! Below are our Shipping Policies (Large Volume Products) to ensure a smooth and transparent experience for your purchase.

1. Shipping Methods for Large Volume Products

Products that have a considerable volume will be shipped via maritime transport. This option is ideal for ensuring the safety and efficiency of transporting these items.

2. What Shipping Companies Consider as Large Volume? 

When shipping companies refer to large volume products, they typically define them based on specific dimensions and weight criteria. A product is generally considered to be high volume if it meets or exceeds any of the following measurements:

  • Length: (1.2 meters / 48 in)
  • Width: (1.2 meters / 48 in)
  • Height: (1.2 meters / 48 in)
  • Weight: (60 kilograms / 132 lb)  or more

Examples of Large Volume Products

Here are some examples of items that shipping companies classify as large volume:

  1. Furniture:
    1. Appliances:

     

     

    Shipping companies also consider volumetric weight when determining shipping costs. This is calculated based on the dimensions of the package, which can sometimes lead to higher shipping fees if the volumetric weight exceeds the actual weight. Therefore, proper packaging is crucial to avoid unnecessary costs.

    3. Packaging and protection of the gods

    We will do everything possible to protect your item and ensure that your order arrives in perfect condition. We understand that maritime shipping involves longer transit times, which necessitates additional protection. Depending on the item, we will use professional-grade cardboard or wooden pallets based on weight, providing the best possible safeguard during transport. Your satisfaction and the integrity of your order are our top priorities!

    4. Shipment Tracking

    Once your order has been shipped, you will receive two tracking numbers:

    • The first tracking corresponds to the maritime shipment, allowing you to monitor the progress of the ship.
    • The second tracking is for the door-to-door delivery, informing you about the final delivery of your order to your address.

    We are confident that we will find the best way to deliver your order to you as quickly as possible. Your satisfaction is our priority, and we strive to ensure a smooth and efficient shipping process.

    5. Why Choose Maritime Shipping Over Air Shipping

    Maritime shipping is often the preferred choice for transporting large or bulky items. One of the primary limitations of air shipping is that it typically does not accept products of considerable volume.

    Here are some reasons why maritime shipping is advantageous:
    • Capacity for Large Items: Maritime shipping can accommodate oversized and heavy products that cannot be transported via air freight due to strict size and weight restrictions.
    • Cost-Effectiveness: Shipping by sea is usually more economical for large shipments, allowing you to save on transportation costs.
    • Environmentally Friendly: Maritime transport generally has a lower carbon footprint compared to air shipping, making it a more sustainable choice for your shipping needs.

    Choosing maritime shipping ensures that your larger items reach you safely and affordably!

    6. Taxes and Duties

    Please be aware that, depending on your country of residence, you may need to pay taxes or import duties upon receiving your order. These charges are the customer’s responsibility and are not included in the shipping cost.

    7. Possible Delays

    During periods of high demand, such as the holiday shopping season, year-end, Chinese New Year holidays, 11:11, Black Friday, and Christmas, you may experience some delays in delivery. We recommend planning your purchases in advance to avoid any inconveniences.

    8. Shipping Time for Countries with Irregular Maritime Flow

    If your country does not have a consistent flow of maritime goods like Kuwait, the shipping may take a bit longer. We will need to wait for available ships and for them to be filled before we can send your order. This can result in shipping and delivery times being extended by up to 50% compared to our standard estimates. If you're unsure whether your country offers extensive maritime shipping options, please reach out to us for more information. info@orniture.com

    9. Restricted Shipping Countries

    Please note that we do not make shipments to the following countries:

    Brazil, Senegal, Venezuela, Haiti, Ascension Island, Tunisia, New Zealand


    10. Recommendations

    We understand that maritime shipping times can be lengthy; however, it is undoubtedly worth the wait to receive unique, high-quality products. We kindly ask for your patience regarding delivery timelines and encourage you to avoid filing complaints or chargebacks without first reaching out to us at info@orniture.com.

    It is important to us that you feel supported throughout the process. If you have any questions or concerns, please do not hesitate to contact us 24/7, 365 days a year. We are here to assist you and address any inquiries you may have!

    11. Customer Support

    If you have questions about your shipment or need assistance, please do not hesitate to contact us. We are here to help you every step of the way.

    We appreciate your understanding and patience. We are committed to providing you with the best service possible. Happy shopping!